e-coa is Unilever Brasil's largest digital distributor and is committed to offering a complete experience for its customers.
e-coa's goal is to deliver an exceptional service for independent retail customers and accelerate the digital transformation process in the market through selected partners that share the mission of empowering independent retail to grow together, sharing prosperity.
“Without a doubt, we took a considerable leap in terms of technology. We started using the leading market tools, which has helped us be more competitive by delivering insights faster to the business areas, and also adopting governance policies for processes and data quality, with the processes increasingly in our hands.”
Claudinei Suna
BI Coordinator
At the start of the project, Datatchê's technical team highlighted a number of improvements needed across their technology landscape, ranging from how data was being consumed to security and data delivery layers.
Based on this assessment and the possible improvements, moving to Azure would not only enable a scalable, resilient, robust, and high-performance future for e-coa but also deliver a strong return in business efficiency.
From this new foundation we built an environment with near-zero downtime, with failover protection for the main Cloud services used, directly impacting the business.
“Today we can equip our sales team with relevant insights for engaging with customers, which has generated more value for the business. We also built very precise financial monitoring, where we can analyze and adjust our Margin and Profitability KPIs with great ease.”
Claudinei Suna
BI Coordinator
One of the main goals we sought to achieve throughout the project was the creation of a reference architecture based on Data Lakehouse, providing a Self-Service and BI environment with data governance — through which, by delivering value to the customer, we were able to understand how many end users (business) we impacted with the goals we achieved:
“100% of the company was impacted by the dashboards in Power BI, and we also generated value with several new analyses we couldn't perform due to limitations of the previous tool.”
Claudinei Suna
BI Coordinator
And looking ahead to this partnership, as well as new projects, developments, and sustainment work, the customer expressed clear satisfaction with our specialists.
“We are very satisfied with the results we have had. The speed in delivering projects and the quality of execution are hallmarks of this partnership. I look forward to continuing to develop new solutions in partnership with Datatchê, increasingly bringing innovation to the processes and generating direct or indirect value for the company.”
Claudinei Suna
BI Coordinator
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